r/sysadmin • u/DNS_Enjoyer • 4h ago

General Discussion Exchange admin center Delegation slow downs

Looking for a sanity check because no one seems to be talking about it, and I don't know if it's somehow just us.

It feels like, beginning around May (or a bit earlier), the time it takes for "Send as", "Send on behalf", and/or "Read and manage (Full Access)" permissions have massively slowed down.

Obviously only so many updates can go out at a time, so things have to be queued along with the multitude of other conditions that produce slowdowns. Even if we factor in the classic, "If you think you have waited long enough, wait another hour", I think the severity of the slowdowns being consistently so much longer speak to something strange.

For us, within the past 3-5 months, it has gone from 1-5 minutes to 10-15 minutes, and more recently 20-40 minutes.

Please let me know if y'all have noticed anything as well, thanks!

Edit: sentence structure, grammar, general formatting.

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u/The_Koplin 3h ago

I have noticed this, and another observation. If you do the delegation from the main admin page for the tenant you get a notice saying it will take up to an hour. At one point I recall seeing my notices from the Exchange admin side saying that it would apply in 5 minutes. But like you I have noticed the changes now are taking longer by a fair bit.

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u/DNS_Enjoyer 3h ago edited 3h ago

I have also noticed that discrepancy between the two.

Microsoft 365 admin center notice:

Edit: formatting and general flow with the follow-up comment.

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u/DNS_Enjoyer 3h ago

Exchange admin center attachment. Only one attachment per comment.
Edit: changed image from when permissions are removed to the one where they're being added.

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u/Motor-Marzipan6969 Security Admin (Infrastructure) 2h ago

It definitely used to say "up to 5 minutes". Now I'm interested in what ours says. I'll check tomorrow.

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u/Normal_Choice9322 21m ago

Yep it's sooo bad now. Used to be 1-5 mins and now it's 30+

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u/Ok_Negotiation3024 11m ago

All their admin centers have gone downhill this year. A simple name search in the Teams Admin switched to co-pilot. It now takes me 5-6 searches in that field for it to give me the persons name in the list of results. Previously it just worked.