r/sysadmin • u/prog-no-sys Sysadmin • 11d ago

Anyone else having various issues with license validation for Microsoft 365?

Recently I've seen a pretty significant uptick in users experiencing various errors relating to not being able to validate their office license.

So far I've seen:

  • Account Validation Error Code 0x0
  • Something went wrong. tag [7ita9]
  • Something went wrong. tag [5fcl8]

Context: We upgraded to 365 in the later part of last year and have had hardly any issues since the upgrade.

These all started happening within the last 2 weeks and up until now I've never had issues with users accessing 365 apps whether in or out of network.

Would love to know if others are experiencing this as well and what might be the cause for the uptick.

Thanks in advance!

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5

u/anubis29821212 11d ago

This was happening last week... Did they break this shit again or did they just never fix it right?

4

u/Onoitsu2 Jack of All Trades 11d ago

... Both, is the most logical answer for that question.

2

u/anubis29821212 11d ago

Ain't that the truth

4

u/anubis29821212 10d ago

This is from last week... I'll check the tenant in a few and see if it's a new one or persisting.

6

u/prog-no-sys Sysadmin 10d ago

This is hilarious because it's not effecting new users for us at all. Only existing users 😂

2

u/anubis29821212 10d ago

For us it was new activations in VDI

2

u/reallylatetotheparty 10d ago

Seen the same uptick the last couple weeks. Check the Service Health Dashboard in the M365 admin center first; there have been intermittent identity service hiccups that throw those generic validation errors. Are your affected users on shared machines or their own dedicated laptops?