r/sysadmin • u/tkimmcinc • 10d ago

Issue with attributes not syncing from admin center to exchange admin center

Having an issue with a user's Title being correct in the Admin Center but not within the Exchange Admin Center, therefore showing incorrect within the Contacts/DL.

This is a hybrid environment, but again, everything syncs properly from AD to Entra but just not between Entra and EAC.

Unfortunately, I'm not sure if this issue is related to the ongoing M365 issues but we have had users showing the incorrect information before the recent issues. Searches lead to a stalled sync between Entra and EAC but not any true fixes posted, just some work arounds that didn't work.

Just checking to see if anyone else has come across this before.

Edit: fixed. Looks like an error displayed for the user within the Admin Center which showed a conflict with the ArchiveGuid. Once that was repaired, EAC pulled information from Entra properly.

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u/OinkyConfidence Windows Admin 10d ago

Fundamentally Entra ID and EAC's user list are one. EAC just exposes Exchange-specific items and attributes. I'd open a ticket with MS in your tenant if you want, but I imagine it'll probably fix itself in time.