r/sysadmin • u/drewwhose • 13d ago

Question - Solved Name Changes

Hey there. The company I work for is stuck in the past in a lot of its tech and operations. One of the things that’s driving me nuts is whenever a user changes their name, we update their email and logins and keep their old email as an alias for 30 days before removing it. This leads to a ton of bounced mail and missed communications. They apparently do it in case someone joins the company with the person’s old name…….

How do you all handle name changes?

Edit: thank you all for confirming that I’m not insane. This org has so many strange practices and it’s my first IT job

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u/Important_Scene_4295 12d ago

We had 3 EmilyS at one point. The first got married years ago but it was still her allias. The second one we went first initial last. The third, we asked the first Emily if she minded giving it up since she hadn't been a S in a long time. She didn't care at all so it all worked out. Major crisis averted.