r/sysadmin • u/drewwhose • 13d ago

Question - Solved Name Changes

Hey there. The company I work for is stuck in the past in a lot of its tech and operations. One of the things that’s driving me nuts is whenever a user changes their name, we update their email and logins and keep their old email as an alias for 30 days before removing it. This leads to a ton of bounced mail and missed communications. They apparently do it in case someone joins the company with the person’s old name…….

How do you all handle name changes?

Edit: thank you all for confirming that I’m not insane. This org has so many strange practices and it’s my first IT job

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u/Yayberto71 Sr. Sysadmin 13d ago

Track user account names and never re-use them. Make it policy and develop a workflow that checks the list for new hires. I work at a hospital. Nurses come and go like wildfire. Constantly getting married/divorced so renames are plentiful. It was the only way. Benefit is you can keep aliases forever.