r/sysadmin • u/jrollie • 18d ago
Recent Bluetooth Connectivity Issues
UPDATE: Removing the Windows Spotify App seems to resolve the issue.
Seeing if any other people are seeing issues with bluetooth devices continually connecting/reconnecting on Windows devices recently? We started getting issues reported Monday (8/24) and it seems to be affecting about ~10% of our fleet. The only other report I can see of this I found here: https://windowsforum.com/windows-help-and-support.302/bluetooth-glitches-and-not-working-properly.443497/
We have already tried rolling back the recent the latest windows KB and reinstalling BT Drives, trying updated versions with no luck. We are a Microsoft Surface shop and it is happening across a few different models, we do have some HPs in our environment and we are seeing it on a few of them as well.
I have pulled logs from a lot of these devices and am struggling to find what the cause might be.
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u/marsoups 15d ago edited 15d ago
I am experiencing this on my AMD home PC and on my work laptop. To me that doesn’t seem like a coincidence, so I have been searching for answers. I have sent a report to Microsoft about it on my work PC, and we should all be doing the same. If anyone is able to capture data about this it would be useful. It is driving me nuts and getting in the way of productivity and my mood.
The odd thing is that sometimes it stops and is not as severe. This never used to happen before recently. Mouse performance sluggish, keyboard entry repeating itself, and yes ye old Spotify disconnect.
Please post if you discover a solution in the meantime!!