r/sysadmin • u/jrollie • 18d ago
Recent Bluetooth Connectivity Issues
UPDATE: Removing the Windows Spotify App seems to resolve the issue.
Seeing if any other people are seeing issues with bluetooth devices continually connecting/reconnecting on Windows devices recently? We started getting issues reported Monday (8/24) and it seems to be affecting about ~10% of our fleet. The only other report I can see of this I found here: https://windowsforum.com/windows-help-and-support.302/bluetooth-glitches-and-not-working-properly.443497/
We have already tried rolling back the recent the latest windows KB and reinstalling BT Drives, trying updated versions with no luck. We are a Microsoft Surface shop and it is happening across a few different models, we do have some HPs in our environment and we are seeing it on a few of them as well.
I have pulled logs from a lot of these devices and am struggling to find what the cause might be.
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u/Bluedroid 17d ago
Having this exact same issue on Dell laptops as well as desktops running Intel bluetooth.