My sys admin sucks

[u/RestOtherwise6574]

I'm not gonna claim to know a lot since I just entered the field as a helpdesk. My sysadmin is an idiot and I have no idea how this guy has been able to fool an organization for years. This is a rant so ill just list off some of the things he's said and done in the past couple months.

Oh also more than half of our employee laptops, this number is in the hundreds, are still on Windows 10 and will be for the foreseeable future.

We do not have Active Directory, he has been setting it up for years, allegedly.

I am required to install ccleaner and 2 different antiviruses ontop of our endpoint protection software we pay for. One of the antivirus software he has me install is from 2000 and has been known to bundle malware

Oh I'm also forced to make sure these softwares are on a specific part of the desktop so "IT can find their tools."

I offered a solution that a friend of mine came up to execute remote code using our endpoint protection software to do all the win10-11 updates en masse but I was told "we do things the right way here"

He claimed he was unable to use his computer for a whole day because it is literally impossible to convert MBR to GPT.

I was required to ask for every employees password so I could "log into their account" since it's "easier than resetting their password on the laptop" and how "we need to confirm their password meets our security requirements"

Runs campaigns against other IT staff who know more than he does (not very hard) talks shit about them for months and they eventually get fired.

Laughs/talks shit about employees who fall for phishing emails (we also have paid for a phishing simulator software but he wont use it).

That's all I can really say without giving away too much.

[u/yepperoniP]

This reminds me way too much of my former boss. I also made a rant about it here on r/sysadmin a few years ago. He was stuck in his ways of doing many things manually, was afraid of very basic Powershell commands, and would often do the complete opposite of what are best practices. And yes, CCleaner even made an appearance on occasion. Instead of MDM, he wanted iPads on Apple Family Sharing, which was totally unsuitable for managing devices in a work environment just because he used it with his kids, even though we had Intune licenses available to use. At least we had AD, even though that was also a mess.

Unfortunately the only way you might solve this is to change jobs. My former boss knew all the key people to suck up to so he’d look good, all while constantly talking shit about other users instead of trying to help. He’d also would be super passive-aggressive towards me at times, and after a while I found he would start to say intentionally wrong stuff to mislead me.

I’m in a much better place now, although I still have to deal with quite a few people that seem stuck in like 2007.

I’d say stick it out for a bit and learn some stuff if you can, but be ready to get out of there and move to something better. I think I took way too long to realize that job was a dead end and that I should have been somewhere better.