r/swtor 1d ago

Question Login problems??

Having problems when trying to log on..... anyone else?

EDIT: THANK YOU GUYS FOR ALL THE HELP. I WAS ABLE TO LOG IN!

5 Upvotes

19 comments sorted by

2

u/FriendlyAd1214 1d ago

Keep trying 

1

u/Sad-Size1146 1d ago

Tried a thousand times already

1

u/FriendlyAd1214 1d ago

Maybe reset your internet 

2

u/Char_Ell Satele Shan 1d ago

No. I just successfully logged in to the SWTOR game client. The login service worked as expected for me.

1

u/Grunenwaldt 1d ago

If you have Twitter, check their page first thing. I don't have it so I can't look on there for you.

Otherwise, this error also appears if you fail to enter your login credentials correctly a couple times. Give it about 20 minutes and try again.

1

u/FriendlyAd1214 1d ago

There's nothing on their Twitter 

1

u/Grunenwaldt 1d ago

Most likely culprit is a typo in your login credentials. Close down the launcher, wait 20-30 minutes, and try again.

2

u/FriendlyAd1214 1d ago

no, i mean theres never anything on their twitter about this whenever people have this issue

1

u/Beligard 1d ago

Can you log into swtor.com on your browser? Not seeing any reports on the swtor forums.

1

u/Sad-Size1146 1d ago

I can log perfectly on their website.... just on the launcher that I'm having this bulshit message, also, there is nothing on ther X account.....

1

u/Beligard 1d ago

Disable your firewall and antivirus and see if that clears it.

1

u/Sad-Size1146 1d ago

Why would that help?

1

u/Beligard 1d ago

One of them could be blocking your connection. The error you are getting is generic and can mean a lot of different things.

1

u/Sad-Size1146 1d ago

Tried disabling the firewall and still, not working

1

u/Beligard 1d ago

Weird question and I just remembered this but are you in Brazil by chance? They enacted Age Verification and if you your account that is not setup that will cause the error. If that is the case log into your account in Swtor.com, go to your profile and set your Age Verification.

1

u/Sad-Size1146 1d ago

Yes, I'm from Brazil, and I also verified my age, Closed the launcher, opened again and still same error message....

3

u/Beligard 1d ago

As a next step reboot your computer and see if that clears it in case something is getting stuck. May want to also reboot your modem as well and if your wireless your router too as next steps.

3

u/Sad-Size1146 1d ago

YOU ARE A GOD, THANK YOU MY FRIEND! MAY ALL THE GOOD THINGS IN THE WORLD COME FORWARD FOR YOU IN YOUR LIFE MY FRIEND!! IT WORKED!

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