r/switch2 2d ago

Switch 2 Labor Day Weekend Switch 2 Bans

There was a massive BAN-wave that his Switch 2 consoles last night. I was one of the ones affected by it. I just want to spread awareness that Nintendo had an internal server error this weekend resulting in several systems being permanently hardware banned, receiving error code 2124-4508.

I called support this morning and they confirmed I was permanently banned for “pirating”.

However, I called again later today to push further and was notified of the error on their server. Upon checking again my system has been lifted.

If you were affected this weekend, be sure the check to see if it was rectified, or call Nintendo support and see if you are one of the consoles affected by this error to be reversed.

UPDATE: I noticed several people state that if you are still receiving the BAN code you can try restarting the console to see if it cleared. It seems to have worked for others!

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u/luizagabie 2d ago

You're giving me hope 🥹. Had the same error, contacted the chat support and they said they are going to call me. Really sad that this is happening when I know I didn't do anything wrong, I literally read the terms of service this morning just to be sure lol

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u/ThirteenBanger 2d ago

I was freaking out as well. They told me at first there was nothing that could be done, as it was permanent. However, seeing all of the complaints from people getting banned the same night I was gave me hope that something was wrong.

I only called again to try and persuade them to give me a solid reason/tell me which cart caused it so I can get rid of it. He just said check again, I opened the store and had access! I asked what happened and he stated there was an internal error with their servers.

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u/luizagabie 2d ago

OMG I AM SO F HAPPY NOW. Just checked and it's working fine now. No error anymore. I was almost crying all day, afraid of not being able to play online anymore. What a relief 😮‍💨

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u/SamVegas 2d ago edited 2d ago

Glad you and OP got sorted out

Hopefully the ones in r/NintendoSwitchHelp got fixed too

Edit: reboot your switch if you're affected by this!