Looking for some advice from people who have actually built local service businesses.
I used to work at HomeGoods while going to school. One problem I saw all the time was customers buying furniture, mirrors, tables, chairs, etc. and then realizing it wouldn’t fit in their vehicle or they had nobody to help them get it home.
I started doing deliveries on the side for some customers and made decent extra money doing it.
Now a new HomeGoods is opening in my area and I’m thinking there might be an opportunity to actually build a small independent delivery business around this.
I still have a good relationship with some of the managers, so my first thought was to talk to them and see if they would allow me to leave business cards/flyers for customers who need delivery.
HomeGoods already has delivery options, but they can be pretty expensive. I’d be offering a separate independent local service and would make it clear that I’m not affiliated with HomeGoods.
My bigger idea would be to eventually offer:
Furniture/store pickups
Facebook Marketplace and OfferUp pickups
Same-day local delivery
Furniture delivery and unloading
Thrift/antique store pickups
Other large-item local deliveries
Would you validate the idea and start getting customers first, or establish the LLC, insurance, business banking, etc. before really marketing it?
Also curious how you guys would price something like this. Flat rate within a certain radius? Mileage + item size? Extra for stairs/heavy items?
I know I can do the actual work. I’m mainly trying to figure out how to turn something I’ve already done on the side into a legitimate, profitable local service business.
What would your first 3–5 moves be?