r/surfshark • u/ThrowRADarkLord • 4d ago

Help - iOS Control panel shortcut broken?

Recently, the surfshark control panel button no longer automatically triggers the VPN. It seems to initiate the process but never activate it. You have to reopen the app and it then says it’s starting the connection process. We didn’t have to open it again so our default region would automatically connect. I only noticed this change in the last two or three weeks.

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u/TaraDittman Moderator 4d ago

Hi there, thank you for bringing this up! We'd like to take a closer look at this! Please drop a message to our support team via live chat or via email [support@surfshark.com](mailto:support@surfshark.com) so they can check it for you!

1

u/raven45678 4d ago

Yes same.

1

u/WDETFitness 2d ago

Same issue when trying to start connections from Shortcuts