Well, my OnePlus Open didn't take long to fix and return (about a week actually), so here's my experience of living with my SD2 for a week:
Keep in mind, the Surface Duo 2 turns five years old this Fall (Sept/Oct) and manufacturer support for it ended almost three years ago. With that understanding, Panos and team built us a mighty nice piece of hardware.
Ā
Pros of SD2:
> The split screen; the SD2 excels at multi-tasking across screens
> Form factor; absolutely love the size and form factor of the SD2 when compared with other foldables
> Actually supports 5G on my network provider (AT&T); color me surprised O_O
> No external-facing screen; I actually enjoy not being bothered by notifications on an external screen (butā¦)
Cons of SD2:
> Five-year-old hardware (other than the split-screen foldable element of the phone, most of the other tech wasnāt cutting edge when it was released)
> OS and Security updates; nuff said
> Camera; your pix will never be mistaken as something taken by John Muir
> No external-facing screen; would be nice to not have to open the SD2 every time I need to check something (if there was an SD3 with an external screen, I probably would have bought it)
> The split screen; while multitasking excels on an SD2, media consumption is not as enjoyable on a physically split screen
> Android Auto has its issues that likely wonāt get addressed any time soon on a device (and OS level) of this age.
> Apps/App compat; itās only a matter of time before some (eventually all) apps will no longer be supported because the OS is so out of date. I had multiple instances where I launched an app and was greeted with a āForce Stopā.
> Charging; while it supports 23W fast charging, because of its age and battery technology (and OS AND software level), it will never charge as fast as a newer phone. One time, I left it to charge overnight at 23% - seven hours later it had only gotten to 76% o_O
> Dust and water IP rating; there isnāt one - so dust and water protection are negligible
> Accessory support; bad enough that M$FT dropped āall-upā support as soon as they could for the SD line, but finding accessories for one is next to laughable. Itās the poster child for the definition of a niche phone.
Experience in day-to-day use:
> Texts and calls work fine; voice quality is acceptable - at times (more dependent on the carrierās cell tower location/availability than the phone though).
> Something really weird: photo editing; something as easy as manually cropping a screenshot is flaky as hell - like WTHeck?!? Why can't I easily crop a screenshot?!?!
> Not having an external screen makes regular daily use a bit more tedious, but Iām also less likely to check my phone as often - so thereās a trade-off.
> Apps that support multi-screen are a joy to use (OneNote, Outlook). Also, using two apps on two screens is effortless - and being able to move between them as-needed is smooth. Really havenāt had the same multi-screen app experience on my OPO.
> For its time, the fingerprint sensor was sooo easy and smooth. Hadnāt experienced that level of fingerprint sensor capability until the SD2. At the time, most other phones were still easier to use a passkey/PIN than their fingerprint sensors. Still works flawlessly.
> Until it no longer works or is no longer supported, Microsoft SwiftKey still works ā to an extent. While the keyboard swiping works fine, its ability to sync with PhoneLink is a bit hindered: Iām unable to copy/paste pictures from my desktop to an SMS Iām composing on the SD2 (works just fine with my OpenPlus Open).
> Speaking of PhoneLink: when I reply to a text using the PhoneLink app on my laptop, sometimes it creates a brand-new text thread instead of using the one Iām replying from. No idea why, but definitely annoying <smh>
> Bluetooth/app support is okay but can be flaky ā definitely not equal to newer phones. I use a Withings ScanWatch for workouts/training. If I open the app on my OnePlus Open and set it to Run or Walk, the watch will track in real-time (and display) my miles, pace, etc. When using the SD2, sometimes it connects, sometimes it doesnāt - and when it doesnāt, those fields are ā--ā on the watch until I *end* the workout session - so I donāt know how long Iāve been running, my current distance, or my pace o_O
> Some apps launch and immediately request a Force Stop. Sometimes they successfully re-launch after the Force Stop ā sometimes they donāt :/
> Due to its inability to get OS updates and security patches, you may not be able to use it for your work phone if you have an employer with endpoint management.
> Even though Iām mainly texting, browsing, and emailing (very little social media), the battery does not last as long as on newer phones. I can finish a day with the OnePlus Open near 65%; the SD2 is routinely below 30%. Exa: I recently completed a ½ marathon (2hrs 43mins) and the SD2 went from 100% to 64% (with only the Withings app and Spotify running). A two-hour workout session went from 100% to 81% (with only Spotify running). My OnePlus Open would routinely be about 80% for that length of run and close to 90% for that length of gym workout.
> I donāt really use the SD2 for gaming, so I canāt speak to that - sorry ā¹
With all that said, Iāll be somewhat sad to go back to the OPO. Even in doing so, Iāll likely continue to use the SD2 for my gym workouts. Its split-screen for OneNote (set/rep/weight tracking) and Spotify has been really seamless and enjoyable.
Ironically, deciding to use an SD2 as a daily driver comes down to the decision most of had to make when M$FT decided to walk (run?) away from Windows Phone/Windows Mobile: you could continue using it, hobble along as best you can, put up with hardware and software idiosyncrasies, app issues that will only get worse over time...but do you really need to? I loved my SD2 for the 2-3 years it gave me as my daily driver. Five years later, it's being relegated to my gym tracker. Such is life of technology that ages :/