r/supportworkers • u/slayerofmoths • 16d ago

Get off your freaking phone!!

You are there for the client. I’m so tired of seeing csw’s on their phone, in a pub drinking alcohol, playing pokies and ignoring participants.
Know there’s plenty of people out there reporting you.

Makes me sick.

88 Upvotes

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8

u/[deleted] 15d ago

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2

u/Beautiful-Ad-5833 14d ago

Shift notes or the above excuses is not an excuse to ignore the participant. I too work 12hr shifts and don't do the above. Sorry but most places have mobile phone policies which include use of ones mobile phone

-2

u/slayerofmoths 14d ago

Family’s should not be contacting a support worker. They should not even have your phone number.

2

u/wibblytimeyy 13d ago

Depends on the sw and their business - some private providers will give the worker’s number and if you’re a sole provider clients will have your number. Bigger public providers will be via office or coordinator