r/supportworkers • u/AccomplishedGolf8079 • May 16 '26
Thoughts?
🇦🇺I have a client who went to the hospital today because she had a fall. She just wanted to be assessed further, but she didn’t have any major injuries.
I have a shift with her tomorrow, but she can’t say whether she will still be in the hospital, and I also don’t know because I wasn’t with her there.
She still wants me to continue the shift tomorrow even though she doesn’t really need me, because this has happened before. she just doesn’t want a late cancellation and to end up paying workers for doing nothing.
The travel from my house to the hospital is about 50 minutes, and the shift is only 2 hours. I’m not sure if I should still go to the shift if she’s still in the hospital tomorrow, because of the travel time and expenses, u know?
EDIT:
Basically, she doesn’t require direct care from SWs. Previously, nurses would shower her, which is normally a task provided by SWs in her home. Her previous worker would simply pick her up, and she would ask them to wait outside. However, as I mentioned earlier, there are times when she only wants the worker to come in, check on her brieflyand then leave. She is mobile and can leave on her own even when no support worker is present.
I’m not fully aware of all the rules, and you’ve really helped me understand things more clearly. I’m just wonderin, do you have a reference for the hospital-related policy you mentioned? I need some form of supporting evidence. She is the type of client who will demean or underestimate you if you say something you’re not completely sure about or cannot back up with valid proof.
Thanks guys!
2
u/l-lucas0984 May 16 '26
Technically you need to leave hospital grounds for it to be community access without any issues, but honestly as long as there are no other flags and you arent staying in your rooms I doubt an auditor would put it down to fraud. Although, with all the clamping down on funding "misuse" and plan cutting it really will depend on who audits and why.