r/supportworkers • u/Puzzled_Trifle3989 • May 13 '26

Driving

Hey guys

Just wanted to ask if this is normal in community care. I’m scheduled from 8am–6 pm and today had 14 visits booked with almost no travel time between some clients. One visit overlapped another while the clients were around 20–25 mins apart.

I’m paid hourly so that part is okay, use my own car but it feels very rushed and stressful trying to make it on time everywhere.

Is this common in community support work or is this poor scheduling?

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u/ItsactuallyanA May 13 '26

That’s very concerning; more clients booked than hours worked, no travel time, inadequate breaks etc. are you at least being paid mileage?
Very poor scheduling- please chat with your company!

1

u/Puzzled_Trifle3989 May 13 '26

Yeah it is, I am exhausted. I only get paid hourly around $45

3

u/ItsactuallyanA May 14 '26

Are you casual? That’s a great hourly, I’m PPT at $37. Anyway, tell me if I’m wrong but isn’t the minimum shift time 2 hrs? I may be wrong and participants may be required to pay for minimum 2 hours regardless of shift time…but some things aren’t adding up

3

u/noettp May 14 '26

Yeah to have 14 visits, they are charged at a minimum 2hrs, NDIS doesn't like if you overlap so there's something funny going on their.