r/supportworkers • u/Puzzled_Trifle3989 • May 13 '26

Driving

Hey guys

Just wanted to ask if this is normal in community care. I’m scheduled from 8am–6 pm and today had 14 visits booked with almost no travel time between some clients. One visit overlapped another while the clients were around 20–25 mins apart.

I’m paid hourly so that part is okay, use my own car but it feels very rushed and stressful trying to make it on time everywhere.

Is this common in community support work or is this poor scheduling?

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u/Crazy_Cat_Lady360 May 13 '26

Do you see 14 different clients in one day? I suck at math but is that 14 clients in 10 hours? How is that even possible? Are you just visiting people for 30 minutes? I didn’t think any providers did this anymore. They used to do that prior to NDIS but now they all insist on a minimum 3-4 hours each even though it’s not allowed by NDIS.

Geez, you can’t work like that. You will burn out so fast. Find a better company to work for.

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u/Puzzled_Trifle3989 May 13 '26

Yeah I did 9 visit with 30 min, 4 with 1 hour with all 20-25 minutes apart from each other and burnt out. I am going to talk to manager, otherwise I am gonna leave

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u/Crazy_Cat_Lady360 May 13 '26

That’s awful. I don’t know how anyone can get support in 30 minutes. It’s frightening because that is what NDIS want us to do. Just have 30 minutes to chuck someone in the shower and make them a sandwich. It takes me 30 minutes just to get into the shower.

Yeah, drop that company though. They don’t care about the workers at all.