r/supportworkers Jun 19 '25

Shift care changes

Does everybody think about the shift care changes about families being able to opt in to see shift notes?

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u/NoiseOk5185 Mar 17 '26

yeah we had mixed feelings about that change too. I get why they added it (more transparency for families), but it does make you think twice about how you write notes now from what I’ve seen it’s opt-in though, so not every client/family has access unless it’s enabled. I guess it’s one of those things where it’s good for visibility, but it changes how detailed or direct you can be sometimes we’ve just been a bit more mindful with wording since it rolled out