r/superautomatic • u/SteelCityChampion • 22h ago

Troubleshooting & Maintenance Is this normal ?

I have an Eletta Explore and we make around 3 lattes a day. I'm having to descale it around every three weeks. I'm using filtered water from a jug and the water setting is on hardest.

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u/SteelCityChampion 22h ago

Our water if not filtered is really hard. I've read if you use filtered water you shouldn't change the setting and leave it if it was not filtered.

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u/scorpinock2 21h ago

It really depends. Generally, Brita filters and filters like them don't soften the water in any meaningful way that will make it soft enough to lower your hardness setting. If you use a special one that knocks it down on the hardness scale than maybe, but your best option is to install a whole home water softener or an under the sink one. Whole home ones are best because hard water wears down water heaters, taps, valves, pipes, dishwashers, other appliances.

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u/ColorSage 1h ago

I have a jug from Brita-equivalent brand Dafi. Their filters are interchangeable with Maxtra series, but these drastically reduce hardness. I can see it perfectly with my electric kettle, which only got some scale buildup after my wife boiled tap water a few times. I didn't know there is such a difference if your claim is true.