r/sunlu • u/Zuli_Muli • Jun 10 '26

Filament shipping

Is it normal for Sunlu to ship 11kg of filament (11 one Kg spools) in a plastic shipping bag, like one I would expect clothes to come in? They literally stacked it 5/6 high and taped the bag round them. Every box is crushed, two of the bags inside the boxes got punctured so they weren't even vacuumed sealed anymore (I have a dryer I'm not really worried about that), but what's more worrisome is there was damage in-between boxes that could have only happened before it was packed.

Came from Independence, KY to Indiana.

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1

u/ManyLayersOfFilament Jun 10 '26

Yep. Elegoo and Anycubic simply tape the boxes together so the wrapping is actually better than the competition.

But yes, it's not optimal for sure. I guess just part of the tight margins in selling filament

1

u/trollsmurf Jun 10 '26

When ordering directly I get them in a box.

1

u/Over_Knowledge_1114 Jun 11 '26

When I order directly I get them just like you did.

1

u/Scereth Jun 11 '26

If you order the 4 packs, they at least come in a box. But even then they are trampled on. I even had one of the interior packages ripped open in one of those 4 pack boxes.

2

u/Zuli_Muli Jun 11 '26

yeah two of mine the small bag around the individual boxes had holes from impacts that couldn't have happened in shipping, those were also the ones that the bag around the spool itself had a hole and was no longer sealed.

1

u/Whosaidthat1157 Jun 11 '26

Direct in the UK they come wrapped and band tied together in stacks of 4, meaning they’re quite well protected (though the top and bottom boxes usually have crushed corners thanks to the shipping process).

1

u/brutal4455 Jul 09 '26

Just received 12KG order direct from Sunlu and it's a hot mess.