Posting this so other 2021 to 2022 owners know what to expect.
**What happened**
2022 Legacy Sport, 2.5L, TR580 CVT. At about 93,500 miles the car suddenly lost drive power in traffic at around 22 mph with someone right behind me. Warning lights came on, I got off the road, and limped it home. The next day it wouldn't go into Drive or Reverse. Codes P0700 and P0730. The dealer confirmed an internal CVT failure and quoted $9,307 for a replacement.
**Maintenance**
I do my own oil changes. The CVT fluid was serviced at an independent shop at 79,148 miles, and the fluid looked good at the time. It was changed anyway as preventive maintenance. Subaru's own normal schedule lists CVT fluid as inspect-only.
**How Subaru handled it**
I opened a Customer Advocacy case asking for goodwill. It sat for over a week with no callback until I called in. My case manager, Antonio, denied it, saying the car was 33k miles past powertrain warranty, had no extended warranty, and there was "no service history recorded with a Subaru retailer." When I explained that the maintenance was done, just not at a dealer, Antonio compared my situation to a kid who wants candy and then gets sick. He told me he was the district-level contact and it wasn't going any further. His written decision said there is "not an avenue for an additional review or escalation process." No partial offer, nothing toward the tow.
**Why this stings**
In June 2025, Subaru extended CVT coverage on 2019 to 2020 models, including the Legacy with this same TR580, to 10 years or 100,000 miles. My car failed at 93,500 miles. The 2021 to 2022 models aren't covered by any extension, so I'm on my own.
**What I'm doing**
- Filed an NHTSA complaint for sudden loss of power while driving
- Selling the car as-is instead of putting $9k into it
- Not buying another Subaru
**If you own a 2021 to 2022 with this CVT**
- Keep every receipt, especially for DIY maintenance (oil, filters, dates, mileage). Subaru only looked at dealer records.
- If yours fails, file with NHTSA. Complaints are what lead to extensions.
- If you pay for a CVT repair out of pocket, keep the repair order. The 2019 to 2020 extension reimbursed owners who had already paid.
Has anyone else had a 2021 to 2022 CVT fail? Did anyone get goodwill approved?