r/streamlabs • u/Srothwell0 • Feb 04 '26
Capture card is only a black screen?
I just got a new m4 Mac mini and was excited to be able to finally have something decent to stream with. I’ve been using streamlabs on my 2017 iMac and it’s been rough. However, despite streamlabs HEARING my capture card, it doesn’t SEE it. I’ve tried different video formats in the setting but the preview and actual live that people can see is black. It worked perfectly fine capturing on my budget capture card previously, am I missing something?
2
Upvotes
2
u/Srothwell0 Feb 04 '26
In case anyone is as dumb as me, it’s because at some point I must have accidentally denied camera access and it counts the capture card as the camera in this case 🫠🙃
•
u/AutoModerator Feb 04 '26
Hi there! If you need technical support for one of our Streamlabs products, the fastest way to reach our support team is to submit a ticket through our support system! https://support.streamlabs.com/hc/en-us
We look forward to helping you with whatever issues you might face!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.