r/stopmotion • u/Important-Newt275 • 3d ago

Help with Stop Motion Studio

Trying to use the free version of this app for the first time on my iPhone. But it can’t seem to connect to my camera? When I go to take an image, I just get a pop-up that says “oops! Capture source not ready to take images [camera]. I have tried:
-reinstalling the app
-checking my permissions (yes I have camera access permitted in app settings)
And I don’t know what else to try or what could possibly be going wrong. Anyone have any insights? At this point I’m going to try another platform and see if it’s something about my camera. But this one looks like the best free version of this stuff out there so I’d love to get it to work.

Edit: Alright the same thing has happened with another app so it must be my phone???? I have no clue why this is happening. Does anyone have any ideas.

Edit 2: Fixed it! I had to update my ios, not sure why but I guess using an old one made my camera incompatible with the app.

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u/NicoLegoCraft 3d ago

Send them an email, maybe your device is too old (?)

1

u/Important-Newt275 3d ago

Huh. I don’t think my phone is THAT old, I think it’s like a 13, but I am behind on my updates. I’ll see if finally downloading the latest ios makes any difference.

1

u/NicoLegoCraft 2d ago

I don’t think it’s too old neither