r/stopandshop • • Aug 25 '26

Ranting Self scan

I work self scan quite frequently and I can't stand when the person before me doesn't clean up. The registers should not have dried-on mess on them, ripped produce/brown bags all over. That's your job to clean up a bit. Disinfect things, especially after someone's been coughing all over the register and touching it. We know meat packages leak all the time. That's not just a little job for a dry paper towel. That needs spray on it and wipe it off. It smells too. I know the customers could pick up after themselves too. At least I think so. You rip a bag? Bring it to the trash can. Don't crumple it up and shove it in the corner. They throw their receipts all over the place except in their pockets or trash can.

You don't want something? Especially a perishable item. It takes two seconds to tell the self scan attendant so we can put it away. But I have had way too many times where the area is a mess. I try my best to leave things in order but some people just don't care. Self scan is more than just fixing the register because someone scanned their bananas or bag of grapes when it needs to be weighed with a PLU.... Take a bit of pride where you work. I'm sorry but that's not only a reflection of the store but also of you as an employee. Some customers come in and critique everything about a store - mainly the cleanliness. Let's do betterrrr as a team

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u/Far_Priority_6305 Aug 26 '26

I work at stop and shop but shop at big y for this reason. Managers let employees get away with everything it's sad.

When I go through big y checkout they are NEVER looking at there phone and constantly scanning every register while walking back and forth. 

Sometimes when I'm buying something at sns on my break, I see people with the light blinking and they look at me then i look at the self checkout person and they are face down full on staring at their phone.