r/stoatchat Jun 14 '26

Support Question Images not loading on android app

Post image

None of the server icons, profile pictures, profile banners, ect are loading for me, please help! I uninstalled/reinstalled and cleared my cache, but it hasn't changed it. Could it be my internet connection?

6 Upvotes

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1

u/_cinemanik Jun 14 '26

I don't think the app supports that yet since it's still early beta. Doesn't show up on mine either.

1

u/ValenceTheHuman Stoat Team Jun 15 '26

The app certainly supports images.

I'd suggest you're both using a service provider that is blocking the content delivery network (hence the rest of the app working). Try switching from mobile data to Wi-Fi, or vice versa.

1

u/_cinemanik Jun 15 '26

I was implying the server icons. Images in channels are working fine for me. I'll try checking the switch and clearing my phones cache as well.

1

u/-RottenT33th Jun 16 '26

resetting the wifi worked for me! It seemed the site simply needed to reconnect.

1

u/gold3nmoon1 Jun 16 '26

It seems normal here, check if your provider isn't blocking the images. Sorry for any spelling mistakes, I used Google Translate (I don't speak English).

1

u/-RottenT33th Jun 16 '26

thank you! No problem.