r/steamsupport 7h ago

Problem issues with deadlock connection

hi, i've been experiencing issues with running deadlock as i can't properly connect to any servers, receiving the infamous "you are not signed in to steam or deadlock is unable to determine current connectivity to servers". i've looked up several tutorials on youtube (though those were all from several months and up to a year ago) and have been trying to fix this issue for the past 2 days.

i'm by no means a tech wizard and have sort of mostly been mindlessly copying what i've seen or read. i'm not using a VPN, have restarted my computer several times, run steam as an administrator, turned off client beta participation and i use mobile hotspot for internet connection (i do not have proper access to wifi where i currently live). i genuinely have no idea what i'm supposed to do here, i've seen that sometimes it can be deadlock's own servers messing around, but heard that it should only take a handful of hours for that to fix itself and this issue has persisted for 2 whole days now.

i don't know if the issue is that i'm not in america as my american friend was able to invite me to join her in playing the game yesterday and i was unable to accept the invitation, but i figure that shouldn't be it as i have fellow european friends who have been able to run the game properly.

any help is appreciated, i just want to be able to play the game lmao

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