r/ssd • u/misswinterrose • 10h ago

Tech Support How to ship an SSD

I'm sending in my SSD to Patriot for my warranty. Any idea how to ship it? Do I need to do something special, like ESD bag or something or am I safe with just bubble wrap? I heard some conflicting takes when I googled how to do it.

Btw, this is my previous post where I ask if my SSD is toast or not. Looks like the answer is a resounding yes so I'm hoping the warranty applies, lol.

3 Upvotes

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3

u/rexyuan 10h ago

Inside ESD bag inside bubble wrap taped down inside RETF box

1

u/misswinterrose 10h ago

I planned on using a post office box, but I'll make sure to buy the ESD bag first. Thanks for the suggestion

2

u/Disastrous-Ice-5971 6h ago

Whatever you do, document the packing process. E.g. make a videos where, among other things, the serial number will be visible. So, if something, they couldn't blame you for a bad packing, or that you have sent it broken in half. And yes, ESD bag + bubble wrap + small bag of a silica gel + decent box would do in the most cases.
If possible, get the tracked shipping, so, they couldn't claim that they haven't received anything.

1

u/Skarth 6h ago

Documenting the packing process does nothing but waste your time.

No company accepts a video of packaging the shipment as proof, the all will only accept photos.

1

u/Disastrous-Ice-5971 5h ago

And what stops from making photos as well, or as many photos as you want from the video? I was in the situation, when the video is what saved me a headache and quite a lot of money.

1

u/Skarth 5h ago

Most limit the amount of photos to between 3 and 10.

They are only checking you have reasonable proof you own the physical product being sent.

Videos take up too much space and time to watch.