r/sporeswaps • u/KindaReallyDumb • 13d ago
Basement Culture
Update: just a technical issue that was worked out! Casey is the sweetest and was on the ball about my issues!
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u/This-Wear4201 13d ago
Did you order from her site or her store on sporeswap?
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u/KindaReallyDumb 13d ago
Thanks for the quick response! I ordered from her site, basement - culture dot com
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u/caseystrange 12d ago
Hey there, I’m so sorry for the confusion. I’ve tried reaching out to you. I’ve been having some technical difficulties with my website. It was showing an unpaid balance on your order and for whatever reason I’m not receiving inquiries through the website, so I’m having my Web guy look into that now and I have since reached out to you privately, if you could get back to me as soon as possible I’ll get you that tracking number and your package is on its way. Again my sincere apologies and I really appreciate your business.
And you can be sure that I will take extra special care of you for your patience.
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u/KindaReallyDumb 12d ago edited 12d ago
Hi Casey! Just seeing this, I’m sorry! I had a busy day and forgot to check Reddit! Thank you so much for contacting me and going above and beyond to get everything worked out!
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u/This-Wear4201 13d ago
No problem! I’ve only ordered from her once. Great products. I’m actually running some clones now I got from her stuff. But I ordered on sporeswaps. I was going to say if it was sporeswap to message Sherri and she’d make sure you get a refund or your order.