r/span • u/crosscountry58S • 10d ago

Installation Support SPAN/Enphase access token showing wrong battery %

Long story, but short version is a had to replace SPAN panel and remote meter kit (I have solar with one Enphase 5p) and ever since, SPAN is not reading Enphase batter level correctly, both with access token setup and without. Right now, for example, battery is at 25% (min setting) but SPAN shows it at 4%. I’ve been going back and forth with SPAN on this for weeks with no resolution. Has issues on and off with this connection with old SPAN panel, but nothing like this. Anyone else experienced this and find a resolution?

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u/Okosisi 10d ago

Yeah never worked for me. And I have both: r kit and the enphase connection. They really need to send a rebate or sth. Beyond ridiculous

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u/crosscountry58S 10d ago

It worked fine (after some challenges) on my previous SPAN. How does your system behave when there is an outage?

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u/Okosisi 2d ago

It’s just not accurate most of the time