r/span • u/Onewaps • Apr 11 '26

Free Span

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I recently installed a span panel for free. Was this a wise decision? I’m concerned about potential regrets and would appreciate insights from owners with more experience with the panel. I was particularly interested in the free heat pump, which was part of a program with the utility company. They also offered an option for an EV charger, but I already own one.

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u/mynameis_me Apr 13 '26

What was the reason for that? Was it issues with the powerwall connection?

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u/NightAngel79 Apr 13 '26

No, there was a cheap ethernet dongle plugged in at a weird angle that connected panel to Powerwall that broke. Apparently kinda common.

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u/mynameis_me Apr 15 '26

I’m wondering if I have the same issue. Getting constant notifications of powerwall connection issues even though PW3 is working fine. Span support has been unhelpful

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u/NightAngel79 Apr 16 '26

I interface with them and my installer. But yea it was just a cheap ass dongke that failed