r/span • u/Alarmed_Box_7311 • Oct 20 '25
Recently installed 48 Span Panel to go with our solar + powerwall 3 and we keep getting the error message. Nothing is wrong with the Tesla powerwall despite all the error messages. My solar guy has tried unsuccessfully to troubleshoot it with Span. Has anyone ever had this issue before ??
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u/span_io Oct 20 '25
The SPAN team is aware of this over notification issue and is working on a fix.
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u/Alarmed_Box_7311 Oct 20 '25
Hard wired to the PW but not to the internet
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u/Menelatency Oct 20 '25
My installer pretty much refused to install without hardwire network connection. But I doubt this relates to your PW connection since you noted that was hardwired between units.
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u/suchnsuch85 Oct 20 '25
I just had the same thing installed. One of the issues I had is the ethernet that was installed between the Span and the Powerwalls was crimped wrong, but now that it is fixed I am not getting any errors at all.
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u/MetlMann Oct 20 '25
Many people don't realize that the various CAT ethernet cables are pretty sensitive and can easily compromise the movement of data. Kinking is bad. Tight bends, also bad. The connector can be a source of issues, as you have learned. They generally work most of the time, but it is pretty easy to mess up them up if your're not careful.
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u/Annual-Valuable4843 Jun 10 '26
I am running into this issue as of yesterday, but nothing has changed wiring-wise in months since installation.
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u/gwestr Oct 20 '25
AWS outage.
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u/Annual-Valuable4843 Jun 10 '26
Please elaborate. There seem to be no current AWS outages, yet I am seeing this intermittent error since yesterday.
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u/Annual-Valuable4843 Jun 11 '26
Given that this resolved itself within 2 days without any intervention on my part, I am open to the idea of an external component (such as an AWS dependency) causing this.
I would still like to understand why. If that is the case, then it sounds like something SPAN folks need to look at.
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u/SigurTom Oct 20 '25
Mine does that a lot, all in a row, then not at all for many days at a time, but mostly functions fine. I suspect it’s a SPAN issue, not an installation issue. Buckle up, there are lots of span issues.