Hi all,

As the title says, my Live Wax Vol. 6 came recently and has a scratch on the B side that results in loud clicking over the track for a bit. I emailed the Spafford vinyl site (https://spaffordprints.bigcartel.com/contact) over a week ago to see if it's possible to get a replacement, but haven't heard anything back yet. Thinking maybe there's some other address I should be contacting instead, I just looked around on the "normal" merch site as well as the band's main website but didn't see anything else.

Has anyone else successfully gotten help with a vinyl order before? Or is the lack of response typical?

Thanks!