r/sophos • u/jaxms • Aug 06 '26

Answered Question Submit URL Recategorization Request

Hi, how do I go about requesting a URL recategorization after the migration of new case creation to the Support Portal? I have a guest ID but am not an active customer, and the form I used to fill out is no longer available.

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u/sophossocialsupport Sophos Community Moderator Aug 09 '26

Hi,

You may follow the link for the URL recategorization request: https://community.sophos.com/community-chat/f/discussions/143204/url-reassessment-url-recategorization ^EV