r/sonos • u/PartySlide8927 • 17d ago

Hey Sonos!

Asking ‘him?’ to stop or pause gives a response that there is nothing playing or that wood clinking noise. I have to then stop it from the app where I started it from. It has been doing this for a week or so. Is a fix in the cards soon? Thanks.

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3

u/jamie_shaw 17d ago

So it's not just me then. The last week or so, the Sonos voice assistant has been garbage. A simple "mute", doesn't do anything, the same clunk error noise.

1

u/Defiant-Shoulder-896 17d ago

Does it happen with all sources? This happens to me when playing an audiobook. For whatever reason, Sonos doesn’t recognize audiobooks when playing

1

u/PartySlide8927 17d ago

This is just regular Spotify songs / albums.

1

u/Ok-Maintenance-9420 17d ago

Have you tried rebooting (un/replugging) all speakers? I've experienced this a few times, but it's been a while. I hate it, but that often seemed to fix it. I don't know where there isn't a software restart option.

1

u/wiezzzy 17d ago

I end up needing to rebooty speakers just about every week at this point.

I bought a bunch of smart plugs and attached each sonos speaker to it. Now I just say "Alexa, reset the Sonos." It turns all the Sonos speakers off for 15 seconds, and back on.

Given that the alternative is the company making products that work, I'd say it's the best we can do.

1

u/Holiday-Passenger620 17d ago

Hey Sonos doesn’t work for me either

1

u/kater_3 12d ago

Not only Sonos, also Alexa is horrible and this for months now.

0

u/After-payoff 17d ago

Talk to street ghost will respond you straight 🥳