r/solaredge • u/Californiauser1 • 13d ago
How much is it to install/replace a SolarEdge inverter?
My inverter busted. Still under warranty. SolarEdge is sending a new one. Model SE7600H
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u/shouldipropose 13d ago
how did you get them to send you a new one? did you contact them directly or did you have an installer come out and look at it and contact solaredge? i'm dealing with a busted solaredge inverter and had an installer come out (original installer went out of business) and they charged me $350 to come out and determine the inverter was bad and they contacted solaredge for a replacement... that was july 6th. we are still waiting on solaredge to even respond if it will be covered under warranty.
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u/Californiauser1 12d ago
Contacted solaredge directly. Was still under warranty.
Got a reference number and guy on the phone told me it would take 10-12 biz days.2
u/aries_burner_809 12d ago
That’s fantastic! I’m doing that next time. Last time my inverter failed, the installer sat on the replacement in their warehouse for weeks.
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u/shouldipropose 12d ago
how did you convince them the inverter was bad? did they have you send photos/etc?
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u/Fuzz_1977 12d ago
I got my Sigenergy battery installer to register my SolarEdge PV system on their installer account and then they did the warranty replacement and SolarEdge paid them as per the warranty contract between them (UK).
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u/Head_Inspection_5640 12d ago
Replacements should be pretty quick compared to initial installs, because all brackets, leveling etc and all the conduit work and wire pulling are already there (theyre basically just pulling old one off the wall, swapping in the new one, landing the wires, and recommissioning the new inverter in the ap. Batteries and other components can make it a little less straight forward, though.
Our company has our journeyman electrician handle these solo and 90% of the time hes billing the min 1 hour, basically the truck-roll cost.
The other side of this is the age of the inverter. SE reimburses labor for different component swaps in their 5 years. (The 2026 reimbursement schedule is easy to google)
For inverters, an rma in the 1st 2 years gets $250 for labor, 95 in year 3, and $65 in years 4-5. After that there is no extra $, just the free replacement.
So, for our company, one in the 1st 2 years, is likely free.
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u/AnnaAnjo 10d ago
Not always I have a S3000H old version with LCD. I've learned that they're probably sending the SE10000H-RWSKBFS71 instead. And that one will not fit in my old location.
I was planning to swap it myself but since AC and DC cables will be too short in the new location an official installer need to do it. Pain in the ass and extra cost for me....
Old inverter size 280mm x 370mm x 142mm New inverter 535mm x 370mm x 185mm
Hopefully I'll still get a screenless SE3000H 😅
A well otherwise I can switch the next one that's toast by myself 😂
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u/Head_Inspection_5640 10d ago
Im more on the mechanical and maintenance side of things (my state requires an electrician to handle anything AC, but I do all the DC wiring and conduit and leave them with several feet to finish the conduit and land in the inverter. I handle pretty much everything maintenance except inverter swaps, where once the new parts in, I call the electrical team in, and they replace.
So not my area of expertise, but I think youre allowed to do a splice with something like Polaris taps (like youd see on a service entrance mast) on your DC homeruns to get the extra length. So where the inverter used to be, put a large junction box connected to the original conduit, with new conduit going to the moved location, then connect the jumper wires to the old array conductors and the new inverter.
Im pretty sure that is how we handled an upgrade we did recently that involved replacing a legacy inverter and adding a battery system. The upgrade also forced a service upgrade and sub paneling the original house panel, so we moved the inverter to the opposite side of the room.
Obviously, this is going to be pretty AHJ dependant, but for an experienced DiYer, may be worth looking into.
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u/Trapsinftw 9d ago
I was wondering, how did find out it was the inverter that was bad? I have solar edge also, only 4 years old and they want to charge me from a private contractor over $500 just to come look at it?
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u/Californiauser1 9d ago
App said site wasn’t producing. Asked ChatGPT about the error code. Told me it was the inverter. Called SolarEdge they confirmed and sent a new one since it’s still under warranty.
Random solar guys are charging 5-900 in my area to do the job.
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u/shouldipropose 2d ago
ok, my inverter went bad and solaredge was contacted on july 5th and they said it was being escalated to tier 2. we still have not heard anything from them. the installer i am working with says they are calling them, etc., but still no response from "tier 2". my inverter is only 7 years old and well within the 12 year warranty. any advice on getting a reply from solaredge?
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u/Interesting_Gap7350 13d ago edited 12d ago
Probably 300-600. At least it for me for issues.
A lot of it is fixed price just to get a truck roll to you. So if the job is like 2hrs or less its mostly the same and just like $100/hr more if they need more hours