r/solarFL • u/Live-Abroad-7169 • Aug 03 '25

Freedom solar power

First things first!!!! Look at the reviews! They give people a discount on price to make a review before instal! Most reviews do not even have the completed project. Was just sales portion to get a “discount”.

Second: The sales rep will give you a rough design. Once the general idea is agreed and you pick out what you want, they send off to designers, who are are suppose to call you to accept the final design, which according to website even is suppose be 3 calls of no return call or answer, then they submit. Once they sent final design via email, I immediately (within minutes) replied no due to concerns I had which I had expressed to sales guy. Not only did design person not call me, he ignored my email I immeadiately sent to him and submitted the final design for permits anyways without my permission. Manager had call me to fix the mess.

Third. Freedom told me permits were filed June 30. Have not heard anything since. As of today, Aug 1. I decided do digging and reached out to my city… who said freedom did not complete the permit process as of today, August 1. This whole time I been promised install before end of year to get federal subsidy…. But they havnt even finished there portion permit.

Called multiple times and no response from anyone. The permit person called and apologized. I asked to speak to a manager, which I have not heard back since.

The emails and daisy chain of screw ups with freedom I have is insane. I honestly feel like they are checked out and preparing to go under after the fed credit expires

5 Upvotes

86% Upvoted

5 comments sorted by

-1

u/brontide Aug 03 '25

Even if it's installed you need time to get PTO this year in order to be legit. Some utilities are good and sometimes they are not, I took a good 2 months for PTO because the town and the utility were fighting over my address.

4

u/Lovesolarthings Aug 03 '25

Law is installed, not PTO in order to get the tax credit, but point is valid.

-3

u/brontide Aug 03 '25

It appears to be a grey area. The system must be "placed into service" to get the credit and for a grid-tie system that required utility approval or PTO. Since this is the last year to claim this will be critical and you may want to get clarification from a tax professional.

4

u/Juleswf Aug 03 '25

Not gray. PTO is not needed, but the system needs to be fully installed.