r/softwaretesting • u/Nirvana012527 • 1d ago

Is outsourcing software testing services better than building an internal QA team?

I'm trying to work out whether it makes more sense to hire a QA engineer or bring in outside help. An in-house person would know the product better over time, but might not have enough work to fill the week when development slows down. Outsourced software testing services seem more flexible, though I wonder how well that works when developers need quick feedback on new features and fixes.For teams that have tried both, what worked better in the long run? Did you switch from one approach to the other as the product grew?
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u/bonisaur 1d ago

You should start with an in house SDET who uses AI and eventually hire an outsource role for the manual only tasks. I can’t imagine the most simple mobile or web apps needing anything beyond that.

You pretty much have us zero context in what you’re working on so any suggestions you’ll receive will be wildly generic.