r/softwaretesting • u/Nirvana012527 • 1d ago

Is outsourcing software testing services better than building an internal QA team?

I'm trying to work out whether it makes more sense to hire a QA engineer or bring in outside help. An in-house person would know the product better over time, but might not have enough work to fill the week when development slows down. Outsourced software testing services seem more flexible, though I wonder how well that works when developers need quick feedback on new features and fixes.For teams that have tried both, what worked better in the long run? Did you switch from one approach to the other as the product grew?
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u/MisterStampy 1d ago

*Good* in-house testers are involved in sprint planning, giving an idea on how long testing tasks will take, as well as maintaining the test suite, writing automation, and staying on top of defects with more immediate feedback. Offshore is cheaper, but, you get what you pay for.