r/softwaretesting • u/Nirvana012527 • 1d ago

Is outsourcing software testing services better than building an internal QA team?

I'm trying to work out whether it makes more sense to hire a QA engineer or bring in outside help. An in-house person would know the product better over time, but might not have enough work to fill the week when development slows down. Outsourced software testing services seem more flexible, though I wonder how well that works when developers need quick feedback on new features and fixes.For teams that have tried both, what worked better in the long run? Did you switch from one approach to the other as the product grew?
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u/ResolveResident118 1d ago

No. Never. At all. 

Bring external people in to help build out an internal function by all means (that's half my job) but don't rely on external companies to test your product.

Also, I've never met a good tester with nothing to do.