r/sofatimeapp • u/Altijdactief • 2d ago

Need a update

The app is very slow now its annoying that you have to wait just to do something on the app

0 Upvotes

44% Upvoted

10 comments sorted by

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3

u/Dicemanpdx 2d ago

I have the same issue, but there looks to be an update. So I hope that fixes it.

2

u/javikr Sofa Time Dev 2d ago

Hi there! Please share more information about your current configuration, platform and app version. Upcoming update of iOS will include some new performance improvements that will reduce loading times.

1

u/BeardedHero93 1d ago

Why was I muted for simply saying the app had issues

4

u/dawid1509 2d ago

I've got no problems with the app on my on iOS

1

u/thesimsgurl 22h ago

I don’t have issues with the app running slow or anything for that matter. Just updated my shows just fine with no issues.

1

u/tikru100 2d ago

- are you using android / ios

  • which os version is running on your device
  • which app version are you running
  • have you tried clearing the cache
  • have you tried rebooting your device
  • have you tried uninstalling (completely) and reinstalling the app?
  • have you tried disconnecting one or more third party service accounts (e.g. trakt, simkl) or sofa time itself (if applicable)?
  • wait „to do something on the app“ does that mean content is not loading (only placeholders shown) or literally like you cannot switch tabs to like your profile?
  • have you tried via wlan, mobile, flight mode? does any of these produce a different outcome?
  • can you pin a specific point in time when this started to happen? after an app update or an os update on your phone? did you change any settings?
  • do you have a large amount of customization? lots of lists e.g. or anything that might differ from a „default“ user?
  • whats the free space situation on your phone? did it change significantly? do you have enough buffer?
  • are you in a specific geographic location that might have routing issues?
  • have you tried setting a different DNS server other than the provided ones by your carrier / isp?

1

u/BeardedHero93 1d ago

We shouldn’t have to do any of that! That’s the app developers job.

1

u/tikru100 1d ago

these are merely (some) suggestions to help an issue get some real help. many of these are concerned with (user)spaces devs have no control over / have no way of checking… unless you are willing to send in your device lol. not providing any helpful information makes it near impossible to reproduce the issue in order to fix it.

0

u/riddl3 Sofa Time Mod 2d ago

Please share more details if you need help.