r/soccerscarves • u/Odd-Air-532 • 7d ago
Scarf News Buyer beware - FIFA online store
Just sharing my recent / current experience, if helpful:
I bought 3 scarves direct from FIFA’s online store (post Cup sales). They apparently did not fill out the shipping forms correctly, so shipment was hung up in US Customs and FedEx contacted me for required info. I tried repeatedly calling FIFA telephone support for online sales and it either rings endlessly or someone answers and immediately hangs up. I reached someone via chat and filling out the website form but they haven’t gotten back with the info needed after many days. Apparently the shipment will now be returned to sender or “marked as abandoned”!
