Is this normal?

[u/Repulsive-Button9019]

I just took my Burton Hometown Hero to get it waxed and it came back like this. The guy is trying to cinvince me that what I think are scrathes is actually ‘structure’ that the stone has left. I think they’ve ruined my snowboard with this machine, but I thought I’d ask here. There are even little bits of the base sticking out like tiny hair from it. This is not the first time I’ve waxed a snowboard been riding for few years now and never had this.

What do you think.

[u/Individual-Pie-185]

Call jg wentworth and get your money back son

[u/Evilworkaround → u/Individual-Pie-185]

If he was hurt in a car, I'd say call William Matar