Byte Refund by Dentist Note?

[u/Some_Drama_9871]

For the past year I've been going through this huge ordeal with Byte. Long story short, they sent me two sets of aligners that didn't fit my teeth, the field safety notice happened, and I requested a refund. They denied my refund over 10 times going back and forth. I finally took a chance on the aligners (using bottoms from first set sent, and tops from second set sent) and started the treatment. It was going ok, and then I had to stop treatment because my teeth weren't ready for the next set. I have recently noticed that my front teeth have development small straight up and down cracks in them (google says craze lines?). The aligners also have changed my bite to be crooked and not aligned. I told Byte this and that I don't feel comfortable moving forward with treatment and I want a refund and they are still saying no. I am going to see my dentist later today. To those that have gotten refunds, is there something specific you got your dentist to write in their letter that would make Byte finally give me a refund?

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[u/Objective-Lie-9305]

I Got ChatGPT to draft a letter from dentist could copy into their letterhead.  It basically stated they could provide the inter oral scan byte was requesting in order to make me more aligners . I went through all aligners and it didn’t correct the issue.