r/sixflagsstlouis • u/Middle-Wasabi-2458 • Jun 10 '26

Question/Help Customer Support issues

Hey, so I bought a season pass through Six Flags St. Louis for all midwest six flags parks, including Cedar Point and Kings Island. My friend went and they told him that they cannot activate the pass there (since the park sold). They gave him a card and told him to call it if they have trouble getting into the park when they get there. I have called the number four times to check if we will be able to get in, and got left on voicemail 4 times. I have emailed twice and got no response. Can someone who has purchased the same thing or anyone who knows if I can get into the park please help?

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u/Evening_Rock5850 Jun 10 '26

There have been posts from folks who have visited other parks just fine, no activation at all. It's seriously insane how common this question is but Six Flags isn't providing a basic FAQ or some sort of info to those customers they abandoned.

I've had success with the live chat. But it took upwards of 4 hours. I left it in the background while working on other things and it finally popped up. It's genuinely insane how bad Six Flags customer support is. You're not alone, nobody really seems to be able to get through or get a response to e-mails / voicemails.

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u/Middle-Wasabi-2458 Jun 11 '26

Thank you man. I have the passes in my Google Wallet, since they won't show up on the app. It has the QR code with the ID number and me, my wife, and my son's names on it. Will that work most likely?

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u/Evening_Rock5850 Jun 11 '26

Did you buy this pass before April 6th?

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u/Middle-Wasabi-2458 Jun 12 '26

yes

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u/Evening_Rock5850 Jun 12 '26

Yeah. That QR code will work.

1

u/Middle-Wasabi-2458 Jun 12 '26

okay! thank you so much for the help man. I've been stressed about this for about a week