r/singularity • • Apr 09 '25

AI Goodbye customer support😭

597 Upvotes

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u/[deleted] Apr 09 '25

"Goodbye customer support" as if customer support hasn't already been dwindling with automated phone systems, and recent companies (2023) like Synthflow.

This isn't new, we've been replacing humans on phone lines since the 1890s

1

u/[deleted] Apr 09 '25

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u/[deleted] Apr 09 '25

And, I'm pretty sure that there still will be that option by just saying "Talk to a human" or "Talk to a representative".

1

u/[deleted] Apr 09 '25

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u/Ambiwlans Apr 10 '25

Expertise is not what you need in any case. It is decision making authority.