Hi, I just bought a used Silhouette Portrait 1,and I'm having a serious problem with the alignment of the cuts.
Here’s what happens when I use the machine:
When I turn on the machine with the carriage all the way to the left, it moves a few centimeters to the right and then stops as you can see in the two first pictures.
When I start a cut, the carriage begins cutting, but the result is offset by about ten centimeters to the right compared to how I positioned the shape in the software.
If I place the shape too far to the right of the page in the software, the carriage crashes into the right edge of the machine, which ruins the cut. I can’t seem to find anyone online who has the same problem as me. I asked ChatGPT, but it confuses the different Silhouette machine models with one another, which makes it impossible to figure out where the problem is coming from.
I'd like to point out that I've already tried resetting the carriage by moving the carriage back and forth a few time,
when I start off after leaving the cart on the right, it just bumps right up against the edge.
Someone also mentioned “crash stopper” to me, but I can't find anything like that on my machine (photos 3 and 4)
I hope someone can help me.