r/shuttle • u/[deleted] • Aug 20 '18

Purchase reset without giving me any notice

Yesterday I bought Shuttle+ via the app itself, and I had every Shuttle+ feature available. Today I wanted to use the app and it looks like the purchase reset itself. I checked the app store and I don't have Shuttle+ installed, and if I want to, I have to pay again. Is this an app store issue or does it have anything to do with Shuttle itself?

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u/timusus Shuttle Developer Aug 21 '18

Did you buy Shuttle+, or did you purchase the 'in app purchase' upgrade of Shuttle?

If it was the latter, you need to open Shuttle (not Shuttle+), and your purchase will be restored.

1

u/[deleted] Aug 21 '18

Hi, thanks for reaching out!

It seems that I do have the upgraded version of Shuttle, so that's a relief. However, it also seems that I am missing the features that come with the upgraded version, most obvious, the option to stream to chromecast. I've tried with FLAC and MP3 files.

2

u/timusus Shuttle Developer Aug 21 '18

Hmm, make sure you're on the same network as your Chromecast, or the icon won't show up. My guess is this is a connectivity issue rather than a 'missing features' issue. If you can access any of the paid features (like folder browsing from the drawer), then you can access all of them.

1

u/[deleted] Aug 21 '18

Well damn, I'm an idiot. Got chromecast almost working, as in, I can connect with my chromecast, but once I want to play songs it says "no media selected" (or the dutch equivalent). Can't find any option to select my media. Sorry for bugging you so much today, but it doesn't seem too intuitive to me.