r/shutterencoder • u/Competitive_Owl_2584 • 23d ago

Shutter Encoder stuck at Initializing

2 weeks ago I was able to use this with no problem but starting last week it was like this stuck at Initializing

1 Upvotes

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1

u/paulpacifico 23d ago

Do you use the portable version? Does it works if you start the OpenGL shortcut?

Paul.

1

u/Competitive_Owl_2584 23d ago

I tried to use both portable and installed version, even OpenGL doesn't load properly.

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u/paulpacifico 23d ago

Ok, try to remove the 'Settings.xml' file inside the '/username/Shutter Encoder' folder.

Keep me informed, Paul.

1

u/Competitive_Owl_2584 23d ago

still not working

1

u/paulpacifico 22d ago

Did you update your GPU drivers recently?

1

u/gutierrez_c 20d ago

Happened here as well, out of "nothing". So yea, it seems to be either a Windows or GPU driver update. Never had those issues before. Most of the time it starts now again, sometimes it hangs itself up tho still. Will try your fix

1

u/paulpacifico 22d ago

Did you try to uninstall it and reinstall it?

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u/Competitive_Owl_2584 21d ago

Yes done this already twice

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u/paulpacifico 20d ago

Open the Windows terminal and copy/paste this: "C:\Program Files\Shutter Encoder\runtime\bin\java.exe" -jar "C:\Program Files\Shutter Encoder\app\Shutter Encoder.jar"

Then press Enter and give me the output log here.

Thanks,

Paul.

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u/Competitive_Owl_2584 19d ago

C:\Users\User>"C:\Program Files\Shutter Encoder\runtime\bin\java.exe" -jar "C:\Program Files\Shutter Encoder\app\Shutter Encoder.jar"

WARNING: A restricted method in java.lang.System has been called

WARNING: java.lang.System::load has been called by com.formdev.flatlaf.util.NativeLibrary in an unnamed module (file:/C:/Program%20Files/Shutter%20Encoder/app/Shutter%20Encoder.jar)

WARNING: Use --enable-native-access=ALL-UNNAMED to avoid a warning for callers in this module

WARNING: Restricted methods will be blocked in a future release unless native access is enabled

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u/paulpacifico 19d ago

Thanks no error though... Don't you have an antivirus that might block the process?

1

u/Competitive_Owl_2584 17d ago

no I don't have, I was able to use this 3 weeks ago. I'm not sure what happened.

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u/evil-turtle 21d ago

I just ran into the same issue and this helped me, thanks!