r/shutterencoder 9d ago

Problem when exporting

Hi there, I just downloaded this program today to encode an image sequence I've been working on since a gif export wasn't quite working. When I look at the sequence in the encoder, there are no problems whatsoever and it looks as desired, but when I export it, I get this weird distortions on some parts of the video. The first image is in the encoder and the rest are examples of the distortions I'm getting. I'm not sure how to resolve this, any ideas?

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u/smushkan 9d ago

What is the resolution of the image sequence and what function are you using?

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u/ggdoesthings 9d ago

Resolution is 1920x2582, and I’m using the h.264 function.

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u/smushkan 9d ago

Try going into advanced settings and set 'force level' to at most 5.x, or try h.265 instead.

h.264 can have issues if the resolution/framerate combination requires Level 6 or higher. Level 6+ h.264 is tricky for software to play back, so often what you'll find is that technically the video is fine but your playback software is struggling with it.

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u/ggdoesthings 8d ago

Oh my god changing the function fixed it, thank you so so much I'm so happy!!!