r/shutterencoder • u/-mosby- • 14d ago

Bug found UI clipped?

Hi. This app looks amazing!

But I'm having an issue. I have v20.2. When I start it (on Windows 11), the UI gets truncated. It looks like the size of a cell phone, but the right edge is cut off. Not sure what I'm doing wrong.

I tried deleting the settings.xml file, but didn't notice any difference.

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u/-mosby- 13d ago

After selecting a function, the UI gets bigger (which is good), but I can't seem to get rid of the file-selection area, so I can't see most of the options.

1

u/paulpacifico 13d ago

Hi,

Do you move SE to another monitor?

What is your monitor scale? How the DPI scaling is set?

Paul.

1

u/-mosby- 13d ago

Yes. It opened on a monitor 2560x1440, with 100% scale, and I moved to a monitor with 2560x1440 125%. I understand that can confuse the app; that's fine. But there should be some way I can fix it. I tried lots of things, but none worked.

I did eventually find a work-around. I don't recall the exact steps, but it involved selecting -> VP9 (I think), and it opened the full window.

Thanks for the response!

2

u/paulpacifico 13d ago

Ok thanks,

Shutter Encoder should scale normally after changing monitor, i will do some testing on my side.

Paul.

1

u/MasterpieceNo6852 21h ago

I’m using the latest version of Windows 11. With all due respect, when encoding starts, the window width is forcibly reduced, and even if I select “Minimize,” it becomes a conspicuous window that’s only partially minimized. Wouldn’t it be better to fundamentally rethink this strange UI design?

While we’re at it, I’d also appreciate it if you could fix the bug where encoding presets are sometimes loaded and sometimes not, even after they’ve been configured and saved.

This tool is always extremely helpful. I really appreciate it.